Privacy Policy
Half Saints Privacy Policy
Effective date: September 23, 2026
Half Saints respects your privacy. This policy explains how we handle personal information when you contact Half Saints through our website, social media accounts, Digital Reservation Assistant, or other reservation and guest communication channels.
Information we may receive
When you contact us or make a reservation, you may voluntarily provide information such as your name, mobile number, reservation date and time, number of guests, branch, special requests, dietary or accessibility information, and the contents of your messages with us.
When you communicate with Half Saints through a third-party platform such as Facebook, we may also receive information that the platform makes available to us in connection with your conversation, such as information needed to identify and respond to the conversation.
How we use your information
We use this information to:
- respond to your messages and questions;
- create, confirm, change, or cancel reservations;
- provide relevant guest service;
- communicate important information about your reservation or request;
- assist our restaurant team in preparing for your visit;
- address service concerns or requests requiring assistance from a member of our team; and
- operate, maintain, and improve our guest communication and reservation services.
Digital Reservation Assistant
Half Saints uses an automated Digital Reservation Assistant to help answer common questions and process reservation requests. The assistant may use information you provide during your conversation to respond to your request and manage your reservation.
You may ask to speak with a member of the Half Saints team at any time.
Sharing and service providers
Half Saints may use third-party technology and service providers to operate its website, messaging, reservation, and business systems. Information is shared with these providers only as reasonably necessary to provide and operate these services.
We do not sell your personal information.
Retention and security
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, our legitimate business and record-keeping requirements, and applicable legal obligations.
We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or loss.
Your choices and requests
You may contact Half Saints if you have a question about your personal information or would like to request access, correction, or deletion of personal information associated with your interactions with us.
Email: admin@halfsaints.com
We may ask for reasonable information to verify your identity and locate the relevant records before completing a request.
Third-party platforms
If you communicate with Half Saints through services such as Facebook or Instagram, your use of those platforms is also subject to the privacy policies and terms of the respective platform.
Changes to this policy
We may update this Privacy Policy when our services or privacy practices change. The current version will be posted on this page.
Contact
For privacy questions or requests:
Half Saints
admin@halfsaints.com